Secrets Silversands Riviera Cancun Features. Facials: Additional Charge. One of the reason we keep going to Cancun/Riviera Maya is because of the beach so this was a disappointment.The question is would we come back to this resort? I looked for secrets resorts online and they did have available rooms nearby cost the same but the apple rep was not concerned they most likely have many people asking to move and they are trained to smooth over and stall hoping they would drink enough and forget about the conditions of resort. Designer-inspired suites are oversized with suspended beds, spacious sitting rooms, chic furnishings and fantastic garden or ocean views. Hope they reopen soon and are able to keep the same staff. Secrets Silversands, Riu Palace las Americas, Now Sapphire. Chair hogging and no tipping were depressing to witness. Outdoor Courts: 1 - See 13,199 traveller reviews, 13,346 candid photos, and great deals for Puerto Morelos, Mexico, at Tripadvisor. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. My husband and I booked the Secrets Square Deal in October and were told we would get one of the three. Secrets Maroma. Apple Vacations and Funjet Vacations non-stop flight specials. We had 9 pools to explore. Mar 25, 2019 - Welcome to the MAST Travel Network! I will say the staff was very nice.More, Dear Doreen A,Thank so much you for investing part of your valuable time to share your kind comments with us regarding your stay in our resort. Jacuzzi: Complimentary We are happy to hear that you enjoyed our facilities and the service provided.Positive comments like yours regarding our property encourages us to keep improving every day. We sincerely hope to welcome you again at our resort on a future occasion so we can have the opportunity to redeem ourselves.Warm regards;Anahí AcostaSocial Media Coordinator. Secrets Silversands Riviera Cancun: Silversands was a great resort - Apple Vacations a BIG bummer - See 13,199 traveler reviews, 13,346 candid photos, and great deals for Secrets Silversands Riviera Cancun at Tripadvisor. The Pictures below are the true picture not the online false Apple vacations or tripadvisor photos. Large bathroom and balcony also.Service at the hotel was excellent. Secrets Silversands Riviera Cancun: How does Apple Vacations get away with the High Ratings? Apple Vacations | For more than 40 years, Apple Vacations has provided the most value in vacations for millions to Mexico, the Caribbean, Hawaii, Costa Rica and more! Again SSS is nice, just not for active adults like my wife and I. Please be certain that the situation that you have described does not meet the high-quality service that AM Resorts and Secrets Silversands follow. Upon entering we saw how worn the building was the beach with brown smelly water it was horrible almost like sewage. It was the employees that made the difference. 20 min ride using Supershuttle was nice and easy.They send over cake and bubbly in our room to celebrate my partner's birthday which was such a nice surprise. Secrets Silversands Riviera Cancun. You've already read all that you need to know about the beach and that was no surprise to me. Secrets Silversands Riviera Cancun: Beware of Apple vacations False Photos !! We regret to know that you did not experience a good stay during your stay with us. Swim out pool was great coz it was private and there were staff coming to get our drink orders. Voted Best Hotel Chain by Apple Vacationers. Not that this should be a problem because our room was decent and it's a swim out. Consistently rated “Best Hotel Chain” by Apple Vacations year after year, this AAA 5-diamond resort, sits on one of the most pristine and well-known beaches in all of Mexico. I wanted the perfect vacation for our family trip with my husband son and his wife our choice was Secrets silversands room 1104. With warm regards and best wishes,Anahí AcostaSocial Media Coordinator. more, This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, Anahi A, Director de Relaciones Públicas at Secrets Silversands Riviera Cancun, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Loved the pool in the spa area.Multiple restaurants to choose from. The beach ... what beach? Number of Courts: 1 Sorry, your blog cannot share posts by email. As always you get great service throughout the resort and the food is top notch. Clear blue Caribbean waters and tropical flora provide the backdrop for Secrets Silversands Riviera Cancun, a sophisticated and hip Adults only resort combining the vibrant with the serene. Tennis Book your Secrets Silversands Riviera Cancun vacation package through Sunwing.ca — Vacations are easier Under Our Wing Secrets Silversands Riviera Cancun - Sunwing.ca It looks like you’re browsing from outside of Canada. We selected 4 different resorts and by 11:00 am the next day we were in a cab travelling to the other end of the coast to Secrets Silversands. Manicure / Pedicure: Additional Charge Please, let me warn you, DO NOT BOOK THROUGH APPLE VACATIONS! Voted Best Hotel Chain by Apple Vacationers. This is our 3rd secret's resort we've visited. I will never book with Apple vacations, Amstar, Cheap caribbean since they are now one corporation with multiple entities so they are not...I wanted the perfect vacation for our family trip with my husband son and his wife our choice was Secrets silversands room 1104. The reps from Apple (All Apple employees wear the same flowered shirts for easy identification) definity scoop you up … Night time entertainment is important. The resort was very clean and service was always given with a huge smile. Jogging Trail: Complimentary We are very concerned to read about your experience with some departments. Secrets Silversands Surrounded by warm crystal waters this all-suite adults only Unlimited Luxury resort features 433 suites, most with ocean view, over 43,000 sq ft of pool areas and expansive manicured gardens, eight restaurants and eight bars. Delmy was the best waitress we've had at a resort, and Juan B was incredible in the World Cafe! I usually find myself overeating when I am on vacation in Mexico but here I was barely eating my food. Secrets Silversands Riviera Cancun, a AAA 4-Diamond resort, brings a brilliantly contemporary atmosphere to Riviera Cancun. Secrets Silversands Riviera Cancun, a AAA 4-Diamond resort, brings a brilliantly contemporary atmosphere to Riviera Cancun. It would be great if they revamp their menu. The price range is so close and we need to stay between 1000 and 1100 per person. Great drinks and entertainment throughout the day. I don't get it. Health Club / Spa Drink service at the pools by the swim-up rooms was spotty. The building is worn the place looks good at night with lights off unfortunately when the lights are on its looks like the structure is 30 years old not 10 years. The balcony or roof above our room had concrete pieces falling off on to our patio and grass area while laying in our chair was raining concrete. The Secrets Silversands in the Riviera Maya of Mexico is a wonderful adults only resort. Favorite was the French Onion soup at the French restaurant.Breakfast buffet had a very large assortment to choose from.Food was very good.Unfortunately the beach was cover in seaweed due to a resent storm but no fault of the hotel. Secrets offers … There is enough entertainment, sport, and recreational opportunities to fill every waking hour. Someone was out trying to clear it everyday but there was just too much.But I would love to go back again anytime. Steam Room: Additional Charge The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. We have been to the Mayan at least 10 times over the past several years. We came here first week of August 2018 and compared to the other 3 Secrets we've stayed in, this was the smallest and dated. I looked for secrets resorts online and they did have available rooms nearby cost the same but the apple rep was not concerned they most likely have many people asking to move and they are trained to smooth over and stall hoping they would drink enough and forget about the conditions of resort. Secrets Silversands Riviera Cancun – Puerto Morelos; Secrets St James – Montego Bay, Jamaica; ... We are a Apple Vacations Golden Agency located in the Lehigh Valley area of Pennsylvania. Designer-inspired suites are oversized with suspended beds, spacious sitting rooms, chic furnishings and fantastic garden or ocean views. Apple Vacations has uploaded 3283 photos to Flickr. Secrets Silversands Riviera Cancun, a AAA 4-Diamond resort,… Dear jenlikestotravelNj,Thank you for sharing your experience at Secrets Silversands Riviera Cancun. We called leading up to the trip, and were told that Silversands would not be an option. Download the Secrets Resorts & Spas app, and enjoy Unlimited Connectivity, with free WiFi, free international calling, and more. Other Sports: Archery, Euro bungee, basketball. We have been to the Mayan at least 10 times over the past several years. Spent time in the spa. Do yourself a favor, pay the extra money and stay at Breathless Riviera Cancun- so awesome, and definitely livelier. Other Sports Available ¶¶ 13-16, 32-61.) After 3 hours at the Dreams Tulum Resort we approached our Apple Vacations Rep and ask to be transferred to another resort. Nice pools, Large room. Overall we enjoyed our 13 year Anniversary Trip! Sauna: Additional Charge Be pampered at the world-class Secrets Spa by Pevonia, offering outdoor and indoor treatments. The food in the restaurants was quite bland and forgettable. We had a problem with the sliding doors the first night (it wouldn't lock) and within 5 mins of calling they were in our room to fix it. Indulge in an expansive array of international cuisine at seven á la carte, gourmet restaurants, a buffet venue, and more – reservations are never required. We booked the trip with an agent that went through Apple vacations. I wanted the perfect vacation for our family trip with my husband son and his wife our choice was Secrets silversands room 1104. Not at all restaurant quality. After 3 hours at the Dreams Tulum Resort we approached our Apple Vacations Rep and ask to be transferred to another resort. My wife and I enjoyed our 25th wedding anniversary here at Secrets Silversands. - Read 13,199 reviews, view 13,346 traveller photos, and find great deals for Secrets Silversands Riviera Cancun at Tripadvisor. There is no blue water at Secrets Silversands do yourself a favor and zoom down on Google Earth prior to booking any trips you will see true beaches so sad how apple vacation tricks you with stunning photos. An article by reportur.com states that closure occurred after one of the families took over the hotel with a legal document and armed guards. They literally had a speaker they carried around that someone from the entertainment team hooked up to a cellphone- unacceptable!!! We did come when there was a seaweed problem in the area but besides that the property span with sand was way too small that we didn't even try to go there. The design of the resort makes you feel as though you are stepping into an elegant, luxurious retreat. I wanted the perfect vacation for our family trip with my husband son and his wife our choice was Secrets silversands room 1104. At the Cincinnati airport, they told us we were going to Silversands. Awesome resort for a romantic getaway. We asked to be switch to another resort upon arrival the apple rep said check back tomorrow and tomorrow came they said no room available but they did offer me another resort for 1,900 more!. Secrets Silversands Riviera Cancun: 25th Anniversary Trip - See 13,199 traveller reviews, 13,346 candid photos, and great deals for Secrets Silversands Riviera Cancun at Tripadvisor. Ask lboogie41 about Secrets Silversands Riviera Cancun, Ask willi348 about Secrets Silversands Riviera Cancun, Ask Ryan B about Secrets Silversands Riviera Cancun, Ask Debra V about Secrets Silversands Riviera Cancun, Ask jenlikestotravelNj about Secrets Silversands Riviera Cancun, Hotels near Secrets Silversands Riviera Cancun, Puerto Morelos All Inclusive Honeymoon Resorts, Puerto Morelos Cheap All Inclusive Resorts, Puerto Morelos Adults Only All Inclusive Resorts, Puerto Morelos All Inclusive Family Resorts, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport, We compared the lowest prices from 8 websites, Ventus at Marina El Cid Spa & Beach Resort, We compared the lowest prices from 7 websites, We compared the lowest prices from 5 websites, Margaritaville Island Reserve Riviera Cancun. Never once did we encounter a rude staff and the bartenders were quick and friendly. Had a great time at the Secrets Silversands. The Bathroom tub wall looked like it was leaking patched and unpatched. We selected 4 different resorts and by 11:00 am the next day we were in a cab travelling to the other end of the coast to Secrets Silversands. We had a blast on our trip in June and always have a great time when we travel with Secrets. Thank you very much for your feedback, compliments on the quality of our resort, service provided by the staff. The pools close at 5pm, and they will literally kick you out- unacceptable!! The building is worn the place looks good at night with lights off unfortunately when the lights are on its looks like the structure is 30 years old not 10 years. Lighted Courts: 1. Or sneak away for a romantic meal in your suite or on the beach. Next con- the night club. We highly appreciate your lovely comments and have shared it with our team. Apple Vacations #AppleVacations #Mexico click image to find a travel advisor near you Feb 26, 2019 - Nothing is more romantic than a relaxing couples massage at Secrets Silversands Riviera Cancun in … Soak up the sun along 43,000 square feet of pool area and stroll along expansive manicured gardens. Aerobics: Complimentary Just returned from SSS in Riviera Maya, Mexico. I was excited to visit a Secrets resort but this didn't live up to the hype. There is no blue water at Secrets Silversands do yourself a favor and zoom down on Google Earth prior to booking any trips you will see true beaches so sad how apple vacation tricks you with stunning photos. I realize we visited one of their lower-tier resorts and the price we paid matched the lower tier so I'm satisfied with our trip. The Pictures below are the true picture not the online false Apple vacations or tripadvisor photos. Call Your Dream Vacation Expert 1-866-765-7141 Submit. 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